Call Immediately If You Notice...
6 Things to Check Before Calling for Service
Work through these in order. About 40% of "AC not cooling" service calls are resolved by one of these simple fixes.
Thermostat Settings
What to do: Verify set to COOL mode, temperature set at least 3°F below current room temp, fan set to AUTO (not ON)
Why it matters: Accidentally bumped settings cause 15% of "AC not working" calls
Air Filter
What to do: Pull filter and inspect. If you can't see light through it, it's too dirty.
Why it matters: A clogged filter is the #1 cause of AC problems and frozen coils
Circuit Breakers
What to do: Check electrical panel for tripped breakers. Look for BOTH indoor air handler AND outdoor condenser breakers.
Why it matters: Storms and power surges trip breakers frequently in Texas
Outdoor Unit
What to do: Go outside and check: Is the fan spinning? Is the unit making any sound? Is it surrounded by debris?
Why it matters: If outdoor unit isn't running, no cooling happens regardless of indoor settings
Supply Vents
What to do: Check that vents are open, unblocked by furniture, and producing some airflow
Why it matters: Closed vents restrict airflow and cause system inefficiency or freezing
Drain Line
What to do: Check for water pooled around indoor unit or drain pan overflowing
Why it matters: Clogged drain triggers safety float switch that shuts down system
Temperature Differential Test
This simple test tells you how well your AC is working. Hold a thermometer at a supply vent for 2 minutes, then compare to room temperature.
18-22°F
ExcellentSystem operating optimally
Action: No action needed
15-18°F
GoodNormal operation, especially in extreme heat
Action: Monitor for changes
10-15°F
ConcerningPossible low refrigerant, dirty coil, or airflow issue
Action: Schedule service within 1-2 weeks
Under 10°F
ProblemDefinite system malfunction
Action: Call for service soon
Over 22°F
UnusualMay indicate oversized system or super-cooled conditions
Action: Monitor cycling frequency
| Differential | Status | What It Means | Action |
|---|---|---|---|
| 18-22°F | Excellent | System operating optimally | No action needed |
| 15-18°F | Good | Normal operation, especially in extreme heat | Monitor for changes |
| 10-15°F | Concerning | Possible low refrigerant, dirty coil, or airflow issue | Schedule service within 1-2 weeks |
| Under 10°F | Problem | Definite system malfunction | Call for service soon |
| Over 22°F | Unusual | May indicate oversized system or super-cooled conditions | Monitor cycling frequency |
Common Causes & What to Do
Here are the most common reasons ACs stop cooling properly, ranked by frequency in North Texas.
Dirty Air Filter
Symptoms: Weak airflow, frozen coil, high energy bills
DIY Fix: Replace filter ($5-25), wait for thaw if frozen
Professional Cost: N/A - always DIY
Refrigerant Leak
Symptoms: Gradually declining performance, ice on lines, hissing sound
DIY Fix: None - requires EPA-certified technician
Professional Cost: $200-600 for leak repair + recharge
Frozen Evaporator Coil
Symptoms: No cooling, ice visible on indoor coil or refrigerant line
DIY Fix: Turn OFF AC, run fan only for 2-4 hours, replace filter
Professional Cost: $150-300 if underlying cause needs repair
Failed Capacitor
Symptoms: Unit clicks but doesn't start, humming from outdoor unit
DIY Fix: None - capacitors hold dangerous charge
Professional Cost: $150-350 parts and labor
Dirty Condenser Coils
Symptoms: Poor cooling on hot days, high head pressure, unit runs constantly
DIY Fix: Hose down outdoor unit (when off) with gentle spray
Professional Cost: $100-200 professional cleaning
Faulty Contactor
Symptoms: Outdoor unit won't start, clicking at thermostat, burnt smell
DIY Fix: None - involves high voltage
Professional Cost: $150-300 replacement
Failed Compressor
Symptoms: No cooling at all, loud noises, circuit breaker trips repeatedly
DIY Fix: None - major repair
Professional Cost: $1,500-3,000+ or full system replacement
Diagnose by Symptom
Find your symptom below to narrow down the likely cause.
AC runs but no cool air Medium-High
Likely causes: Refrigerant leak, Frozen coil, Compressor failing
First check: Check for ice on refrigerant line and clean filter
AC won't turn on at all High
Likely causes: Tripped breaker, Bad capacitor, Faulty contactor
First check: Reset both breakers, check thermostat batteries
Outdoor unit not running High
Likely causes: Tripped breaker, Failed capacitor, Bad contactor
First check: Listen for humming at outdoor unit, check breaker
Indoor blower not running High
Likely causes: Blown motor, Bad capacitor, Faulty blower relay
First check: Check filter (clogged filter overheats motor)
AC cycles on and off rapidly Medium
Likely causes: Overheating, Refrigerant issue, Oversized system
First check: Check outdoor unit for debris blocking airflow
Weak airflow from vents Medium
Likely causes: Dirty filter, Duct leak, Blower issue
First check: Replace filter, check for disconnected ducts
Some rooms cool, others don't Low
Likely causes: Duct problems, Damper settings, Undersized system
First check: Open all vents, check for duct damage in problem areas
Texas Summer Reality Check
Some "AC not cooling" situations are actually normal performance in extreme Texas conditions.
Outdoor temps above 100°F
Impact: AC may only maintain 20-25°F below outdoor temp on extreme days
What to expect: Indoor temp of 78-80°F when it's 105°F outside is normal performance
High humidity days
Impact: System works harder to remove moisture, cooling suffers
What to expect: AC may struggle more on 95°F humid day than 100°F dry day
Late afternoon sun
Impact: West-facing windows add massive heat load from 4-7 PM
What to expect: Home may warm despite AC running—close blinds
Multiple days of 100°F+
Impact: System runs continuously, components stress and fail
What to expect: This is when capacitors and contactors typically fail
How to Thaw a Frozen AC Coil
If you see ice on your refrigerant line or indoor coil, follow these steps:
Turn AC completely OFF at thermostat
ImmediatelyRunning frozen system damages compressor
Set fan to ON (not AUTO) to circulate air over coil
2-4 hoursRoom temperature air melts ice faster
Replace air filter
During thaw80% of frozen coils are caused by dirty filters
Check all vents are open
During thawRestricted airflow causes freezing
Place towels around unit
During thawMelting ice will drip—protect flooring
Switch back to COOL with fan on AUTO
After fully thawedTest if system operates normally
If freezes again within 24 hours, call for service
Monitor closelyRecurring freeze indicates refrigerant leak
Advanced Diagnostic Tests
Beyond the basics, these tests help pinpoint issues before calling a technician.
Temperature Differential Test
How to do it: Hold thermometer at supply vent for 2 minutes. Compare to room temperature.
Free - DIY
Refrigerant Line Check
How to do it: Find the copper line going into your house (larger line, insulated). Feel if it's cold and check for ice.
Free - DIY observation
Airflow Assessment
How to do it: Place tissue paper at return vent. It should pull toward vent.
Free - DIY
Amp Draw Test
How to do it: Requires clamp meter on compressor wires (professional only)
$89-150 diagnostic fee
Repair vs. Replace Decision Guide
Use this guide to decide whether to repair your current system or invest in replacement.
| Factor | Repair | Consider | Replace |
|---|---|---|---|
| System Age | Under 10 years old | 10-15 years old | Over 15 years old |
| Repair Cost | Under $500 | $500-1,500 | Over 50% of replacement cost |
| Repair Frequency | First major repair | 2-3 repairs in 2 years | Constant repairs |
| R-22 Refrigerant | N/A—phase out complete | N/A | Any R-22 system |
| Energy Bills | Normal range | Creeping up 15%+ | 20%+ higher than similar homes |
| Comfort Level | Adequate cooling | Some hot spots | Never comfortable |
Frequently Asked Questions
Why is my AC running but not cooling the house?
The most common causes are: dirty air filter (restricting airflow and causing coil freeze), low refrigerant from a leak, dirty condenser coils outdoors, or a failing compressor. Start by replacing your air filter and checking if there's ice on the copper refrigerant line going into your house. If the filter is clean and there's no ice, you likely need professional diagnosis for a refrigerant or compressor issue.
How long does it take for a frozen AC coil to thaw?
A frozen evaporator coil typically takes 2-4 hours to fully thaw with the fan running (set to ON, not AUTO). Heavy ice buildup may take up to 24 hours. Never try to chip ice off—this damages the delicate coil fins. Place towels around the indoor unit to catch melt water and replace your air filter during the thaw process.
What temperature difference should I expect between supply air and room temperature?
A properly functioning AC should produce supply air that's 15-20°F cooler than the room temperature. For example, if your room is 78°F, supply air should be 58-63°F. Anything less than a 10°F difference indicates a problem. Note that on extremely hot days (100°F+), this differential may be slightly lower due to system stress.
Why does my AC work fine in the morning but struggle in the afternoon?
This is normal in Texas summers. As outdoor temperatures rise above 95°F (especially 100°F+), your AC's capacity decreases while your home's heat gain increases. Afternoon sun through west-facing windows adds tremendous heat load. Your AC may only be able to maintain 20-25°F below outdoor temperature on extreme days. Close blinds on west windows from 3-7 PM for better afternoon performance.
How do I know if my AC needs refrigerant?
Signs of low refrigerant include: ice forming on the refrigerant line or indoor coil, gradual decline in cooling over weeks/months, hissing or bubbling sounds, higher energy bills, and longer run times. Only an EPA-certified technician can legally add refrigerant. Low refrigerant always indicates a leak that should be repaired—simply adding refrigerant without fixing the leak is a temporary and expensive band-aid.
Is it bad to run my AC when it's over 100 degrees outside?
It's fine to run your AC in extreme heat—that's exactly what it's designed for. However, expect it to run continuously and possibly struggle to reach your setpoint. Don't set your thermostat below 72°F hoping it will cool faster; it won't. Instead, set a realistic temperature (76-78°F), close blinds, avoid using the oven, and limit opening doors. Running ceiling fans allows you to feel comfortable at a higher thermostat setting.
Why is my AC blowing warm air after a power outage?
After a power outage, check your thermostat settings first—some thermostats reset to default modes. Next, verify both circuit breakers (indoor and outdoor unit) aren't tripped. If the outdoor unit doesn't start within 5 minutes, the compressor may have thermal overload protection engaged and needs 30 minutes to reset. If warm air continues after these checks, a power surge may have damaged the capacitor or contactor.
How can I tell if my AC capacitor is bad?
Signs of a failed capacitor include: outdoor unit humming but fan not spinning, clicking sounds when trying to start, the fan spinning slowly at startup or needing a "push" to get going, or the system frequently tripping the breaker. Capacitors are common failure points in Texas due to extreme heat. Never attempt to test or replace a capacitor yourself—they hold a dangerous electrical charge even when power is off.
Should I turn off my AC if it's not cooling properly?
It depends on the symptom. If you see ice on the refrigerant line or hear unusual noises (grinding, screeching), turn it off immediately to prevent further damage. For other issues like weak cooling, you can leave it running while waiting for service—just don't expect it to keep up on hot days. If someone vulnerable is in the home and the AC isn't providing adequate cooling, consider alternative cooling arrangements rather than relying on a malfunctioning system.
Why does my AC keep freezing up even after I change the filter?
If your AC freezes repeatedly despite a clean filter, the likely causes are: low refrigerant from a leak, blocked return vents, collapsed or disconnected ductwork, failing blower motor, or a dirty evaporator coil. A technician needs to check refrigerant levels and inspect the evaporator coil. Chronic freezing with a clean filter almost always indicates a refrigerant leak that's getting progressively worse.
What's the difference between the AC not cooling and just not keeping up?
"Not cooling" means no cold air from vents at all—this indicates a system malfunction requiring repair. "Not keeping up" means the AC produces cool air but can't maintain the desired temperature, especially on hot days. Not keeping up can be normal on 100°F+ days (expect indoor temps of 78-80°F), but if it's struggling on moderate days (under 95°F), you may have insufficient capacity, duct leaks, or home insulation issues.
How much does it cost to fix an AC that's not cooling?
Costs vary widely by cause: air filter replacement ($5-25 DIY), capacitor replacement ($150-350), refrigerant recharge with leak repair ($200-600), contactor replacement ($150-300), evaporator coil cleaning ($200-400), compressor replacement ($1,500-3,000+), or new system ($6,000-15,000). Diagnostic visits in North Texas typically run $89-150, often credited toward repairs. Age of system heavily influences repair vs. replace decisions—systems over 12 years old may not warrant major repairs.