Quick Summary
Jupitair HVAC respects your privacy. We collect only the information necessary to provide you with professional HVAC services in North Texas. We never sell your personal information to third parties.
Information We Collect
Information You Provide
When you contact us for HVAC services, we may collect:
- Contact Information: Name, phone number, email address
- Service Address: Property address where HVAC service is needed
- Service Details: Type of HVAC system, service requested, scheduling preferences
- Payment Information: Billing address and payment method (processed securely)
Automatic Information
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, device type
- Usage Data: Pages visited, time spent on site, referring websites
- Location Data: General location (city/region) to provide relevant service information
How We Use Your Information
We use the information we collect to:
- Provide HVAC Services: Schedule appointments, perform service calls, send invoices
- Customer Communication: Respond to inquiries, provide service updates, send reminders
- Service Improvement: Improve our services and website experience
- Safety & Compliance: Maintain service records as required by law
- Marketing (Optional): Send HVAC tips and service reminders (you can opt out anytime)
Information Sharing
We do NOT sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- Service Providers: With trusted partners who help us provide services (payment processing, scheduling software)
- Legal Requirements: When required by law or to protect our rights
- Business Transfer: In the event of a business sale or merger
Data Security
We take data security seriously:
- Secure Transmission: All sensitive data is transmitted using SSL encryption
- Access Controls: Only authorized personnel have access to personal information
- Regular Updates: We regularly update our security measures
- Secure Storage: Customer data is stored on secure, password-protected systems
Your Rights
You have the right to:
- Access: Request copies of the personal information we have about you
- Correction: Request correction of any inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Portability: Request a copy of your data in a commonly used format
Cookies and Tracking
Our website uses cookies to:
- Remember your preferences and improve your browsing experience
- Analyze website traffic and performance
- Provide relevant content and advertisements
You can control cookie settings through your browser preferences.
Third-Party Services
Our website may include links to third-party services:
- Google Analytics: For website analytics (subject to Google's privacy policy)
- Social Media: Links to our social media profiles
- Review Platforms: Links to review platforms like Google My Business
Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from children under 18 years of age.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or your personal information, contact us:
Effective Date: January 1, 2025
This privacy policy applies to all HVAC services provided by Jupitair HVAC in North Texas.
